FAQ's

Returns & Exchanges

Sizing Issues

If your garment doesn't fit quite right, please send us an email to orders@liberated.net.au and we'll organise an exchange for you.

Garment Fault

We take care to ensure you receive a quality garment, however, if there is a fault please send us a photo of the issue to orders@liberated.net.au and we'll do our best to replace the garment for you or organise a refund.

Change of Mind

Please note, that as we're a small business unfortunately, we cannot refund on change of mind, so please shop carefully.

Return Address

If you need to return a faulty garment to us or complete a size exchange, please contact us at orders@liberated.net.au and then post to:

Attn: Liberated Designs

GPO Box 2192,

Brisbane, QLD 4001

 

Sizing FAQ

Breast Size

During your nursing months, you'll find that your breasts will fluctuate in cup size. We've made sure that our garments can accomodate for this. Each of our dresses cater for a D to DD cup size and have additional stretch in the fabric to create comfort and a better fit.

Tummy Area

The Liberated Dress is designed for postpartum tummies, and is usually suitable for new mums after about six weeks. As the dress is designed as a form-fitting smart casual garment designed to be worn throughout your nursing months, it doesn't feature a stretchy tummy pouch. Please note, our dresses are not designed as maternity dresses so will not accomodate a baby bump.

Size Comparison

We've tried to make our dresses accessible to everyone which is why we've modelled our sizing off a couple of popular dress brands. We've aligned our sizing with brands like Cue and Jacqui E, so if you need an idea of the fit - these are the brands to try on in the store.

 

Shipping

Pricing

Our standard shipping rate is $10.00 per parcel to most locations within Australia. For international shipping we offer the following pricing for the following  Areas:

Zone 1 - $20.00 - New Zealand 

Zone 2 - $25.00 - Asia, Western Europe, North America and the Pacific

Zone 3 - $30.00 - Rest of the world

Timeframes

Our delivery estimates are just that – estimates. But we generally estimate that your parcel should arrive within 3 to 6 business days for orders between Australian Metropolitan Areas.